We are seeking an experienced and results-driven Retail Store Manager to lead our retail team and oversee the daily operations of our store. The Store Manager will be responsible for maximizing sales, maintaining high levels of customer satisfaction, and ensuring efficient store operations. The ideal candidate should have strong leadership skills, a proven track record in retail management, and a passion for delivering excellent customer service.
Job details
- Location: 2042 42 Ave SWCalgary, ABT2T 2M7
- Salary: 36.06 hourly / 32 hours per week
- Terms of employment Permanent employment: Full time Day
- Start date: Starts as soon as possible
- Vacancies 1
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
Responsibilities:
- Team Leadership:
- Recruit, train, and supervise store staff.
- Set performance expectations, provide feedback, and conduct performance evaluations.
- Foster a positive and collaborative work environment.
- Sales and Revenue Growth:
- Develop and implement sales strategies to achieve revenue targets.
- Monitor and analyze sales performance, identifying areas for improvement.
- Implement promotions and merchandising strategies to drive sales.
- Customer Service:
- Ensure a high level of customer satisfaction by providing excellent service.
- Address customer inquiries, concerns, and feedback promptly and professionally.
- Lead by example in delivering exceptional customer experiences.
- Inventory Management:
- Oversee inventory control, including stock levels, ordering, and product replenishment.
- Conduct regular inventory audits to minimize shrinkage and overstock.
- Visual Merchandising:
- Supervise the visual presentation of the store to optimize product visibility and appeal.
- Ensure compliance with merchandising standards and guidelines.
- Operational Efficiency:
- Manage day-to-day store operations, including opening and closing procedures.
- Monitor and maintain cleanliness and organization throughout the store.
- Budget Management:
- Prepare and manage the store budget, including expense control and cost optimization.
- Track financial performance and implement cost-saving measures.
- Compliance and Security:
- Ensure compliance with company policies, procedures, and industry regulations.
- Implement security measures to protect the store, employees, and customers.
- Marketing and Promotions:
- Collaborate with marketing teams to plan and execute promotional events.
- Utilize digital and traditional marketing channels to drive store traffic.
Qualifications:
- Bachelor’s degree in Business, Retail Management, or a related field.
- Proven experience in retail management, with a track record of achieving sales targets.
Tasks
- Manage staff and assign duties
- Determine merchandise and services to be sold
- Implement price and credits policies
- Develop and implement marketing strategies
- Resolve problems that arise, such as customer complaints and supply shortages
- Plan, organize, direct, control and evaluate daily operations
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
Personal suitability
- Positive attitude
- Flexibility
- Organized
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
By email
capliquor14@gmail.com
Advertised until
2024-02-28
Here are some frequently asked questions and answers about Store manager – retail:
1. Who is a Retail Store Manager?
A retail store manager is a professional responsible for overseeing the day-to-day operations of a retail establishment. They manage staff, drive sales, and create an environment that enhances the overall customer experience.
2. What Sets Retail Store Managers Apart in the Retail Industry?
Retail store managers stand out for their leadership skills, strategic thinking, and ability to create a thriving retail environment. They play a pivotal role in achieving sales targets, fostering customer loyalty, and ensuring efficient store operations.
3. Do Retail Store Managers Need Formal Education?
While formal education is beneficial, it’s not always a strict requirement. Many successful retail store managers gain practical experience through entry-level positions and progressively move up the ranks. Relevant coursework or a degree in business management can be advantageous.
4. What Skills are Essential for a Retail Store Manager?
Essential skills include leadership, communication, problem-solving, and a deep understanding of retail operations. Retail store managers should also excel in customer service, sales management, and team building.
5. How Can Aspiring Retail Store Managers Gain Experience?
Aspiring managers can gain experience by starting in entry-level retail positions and gradually taking on roles with increased responsibility. Participating in management training programs, seeking mentorship, and staying updated on industry trends are also valuable.
6. What’s the Role of a Retail Store Manager in the Retail Industry?
Retail store managers are responsible for overseeing staff, managing inventory, achieving sales targets, and ensuring a positive customer experience. They create schedules, implement merchandising strategies, and address customer concerns.
7. Can Retail Store Managers Specialize in Specific Retail Sectors?
Yes, retail store managers may specialize in specific sectors such as fashion, electronics, or home goods. Specialization allows them to tailor their management approach to the unique challenges and trends of the specific retail niche.
8. How Do Retail Store Managers Drive Sales and Customer Loyalty?
Managers drive sales by implementing effective merchandising strategies, optimizing product placement, and training staff in sales techniques. They also focus on creating a positive and personalized customer experience to foster loyalty.
9. What Challenges Do Retail Store Managers Face?
Challenges may include managing staff dynamics, addressing inventory issues, adapting to changing consumer trends, and achieving sales targets in a competitive market. Effective time management and problem-solving skills are crucial.
10. What’s the Most Rewarding Aspect of Being a Retail Store Manager?
For many retail store managers, the most rewarding aspect is seeing their team succeed, achieving sales goals, and creating a positive shopping environment. Building a loyal customer base and contributing to the success of the retail business are sources of professional fulfillment.